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E-Commerce Manager

Alex and Ani, LLC.

New York, New York 10012
Job Type:
Job Status:
Full Time
Alex and Ani, LLC.
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Job Details


  • Own site usability and customer experience across devices | Desktop, tablet, mobile and APP
  • Execute both short and long term business plans for continued sales & profit growth through prioritizing and driving forward site features, functionality and campaigns
  • Ensure the site meets or exceeds performance goals and coordinate the review of KPI’s to identify and implement improvements in conversion, revenue per visit, average order value, and site engagement
  • Drive the A/B testing strategy and calendar from conception to execution and partner with Analytics to track and report on all initiatives
  • Lead business requirements, testing and deployment plans in partnership with IT for development projects and e-commerce site enhancements
  • Focus on Search Engine Optimization across the site in partnership with Marketing and 3rd party vendor
  • Monitor site for bugs and partner with cross-functional teams to resolve site content and product related issues
  • Identify enhancement opportunities by keeping up with new technology, industry trends and competitive landscape
  • Responsible for content strategy and calendar across the site for home/landing pages, banners and editorial projects
  • Monitor and measure content effectiveness in order to communicate how the strategy is contributing to business goals and ability to interpret and react to metrics to drive decisions
  • Collaborate with cross functional partners in E-Commerce Merchandising, Digital Marketing, Digital Creative, and IT to establish priorities for development projects and ensure timely execution
  • Collaborate with cross functional partners to maintain customer service, media and store pages to create a seamless omni-channel experience
  • Identify and reduce internal process or system inefficiencies
  • Lead two E-Commerce Coordinators


This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.



  • 5 years of related e-commerce experience
  • Manager experience required
  • BA/BS degree in related field
  • Magento and HTML experience required
  • Adobe / Google Analytics experience preferred
  • Strong time management with ability to prioritize tasks to meet objectives
  • Detail oriented
  • Exceptional collaboration and communication skills
  • Innovation ideas and initiative to follow through
  • Analytical abilities in regard to web performance and user experience
  • Hands on approach and willingness to adapt as needed

ALEX AND ANI creates meaningful, eco-conscious jewelry and accessories to positively empower and connect humanity. By incorporating powerful symbolism and personal meaning into each product, ALEX AND ANI provides a wearable and beautiful way for consumers to express their individuality.  As a humanitarian company, ALEX AND ANI is passionate about the well-being of our planet, our communities, and our individual paths. ALEX AND ANI uses recycled materials with eco-conscious processes. Its CHARITY BY DESIGN division has strengthened non-profit organizations through innovative partnerships and collaborative experiences, resulting in donations of more than $40 million. An Inc. 500 Company, ALEX AND ANI continues to expand and drive through digital sales and retail stores and partners worldwide. ALEX AND ANI products are proudly designed and crafted in America and made with love.  The company’s World Headquarters is located in the greater Providence, Rhode Island area.

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