POSITION DETAIL LOCATION
MANAGER, MADE TO MEASURE/MEN'S PERSONALIZATION - 21015 New York, NY

Ralph Lauren Corporation (NYSE: RL) is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For nearly 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

Purpose and Scope:

Top and bottom line financial accountability for Made to Measure and Made to Order product categories

 

Responsibilities: 

  • Develop and implement product strategies that tie to financial plans

  • Oversee all aspects of the MTM/MTO Special Order process to ensure timely and accurate orders and deliveries. Identify ways to improve and streamline processes.

  • Ensure accuracy and timeliness in item definition and purchase order entry  

  • Drive the MTM/MTO business through strong partnership with stores: Identify need for and execute training, client events, product/collateral, and sales incentives.

  • Partner with Design and Merchandising to influence assortment development. Work regularly with merchandising for seasonal updates and substitute swatches.

  • Conduct training on product and process, both in-store and virtually.

  • Regularly shop the competition and stay up to date on industry trends and MTM/MTO offerings. Utilize knowledge to enhance MTM/MTO process in a brand appropriate and profitable manner.

  • Communicate regularly with stores to ensure sales are processed in a timely manner to drive profitability and to promptly resolve inventory discrepancies.

Requirements:

  • Bachelor’s degree or equivalent experience

  • Customer, marketplace and product expert.

  • Strong analytical and technical skills. Proficient in retail math and cost accounting

  • Strong presentation and communication skills. Demonstrated ability to facilitate training and present to both store and corporate audiences, including senior level executives

  • Strong leadership and team building skills. Ability to delegate tasks and oversee work of Merchandise Assistant.

  • Creative, assertive and solution-oriented

  • Highly organized and detail-oriented.


Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.