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Men's Store - Community Relations Liaison - New York, NY


New York, NY
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Job Details

Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for self-motivated people to support the operation of our stores through providing the ultimate customer shopping experience.

From attentive salespeople to meticulous tailors and innovative merchants, our teams are comprised of talented people who work hard to delight the customer. When you join a Nordstrom Store, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.

The ideal Customer Relations Liaison candidate is detail oriented, results driven and committed to providing outstanding customer service every day.

* *


* Be an ambassador for Nordstrom in the NYC market through building new relationships and strengthening established relationships.

* Building and managing relationships with Hotels, Concierges and community organizations to leverage our services to better improve the service they can provide to their guests.

* Look for new opportunities to build relationships with local businesses, residences and organizations to strengthen our position in the market and drive volume.

* Partnering with SSD/SSM to identify top customers and to help in strengthening our relationship with them, ensuring no one gets overlooked.

* Partnering with Store Manager and General Manager to find strategic ways to build our reputation, strengthen our position in the market and drive results.

* Finding creative ways to connect with untapped market to drive brand awareness.


* Have a high school diploma, or equivalent (preferred).

* Track record of successful results, for example, strong productivity, department percent of increase, etc.

* Proven ability to develop and maintain strong personal trade.

* Demonstrated success in using and teaching directive selling, including team, cross selling and online selling.

* Broad understanding of departments across the store.

* Excellent organizational skills and a proven leader in follow-through.

* Proven ability to develop and maintain productive relationships with department and store managers, divisional retail merchandiser and other leaders.

Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to /Fortune/ magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.

As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and much more.

We are an equal opportunity employer committed to providing a diverse environment.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position. The hours and schedule for this position will vary by week depending on business needs. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

**Job:** **Customer Service/Sales Integration*

**Title:** *Men's Store - Community Relations Liaison - New York, NY*

**Location:** *New York-New York*

**Requisition ID:** *332393*



We look forward to seeing you as we open our New York City stores! Nordstrom is a great place to build a career...don't just take our word for it. We're on some amazing lists: Fortune 100 Best Companies to Work For®, the Human Rights Campaign Best Places to Work for LGBT Equality and The Business of Fashion Best Companies to Work for in Fashion. 

NYC Men's  -  Spring 2018.

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