Ralph Lauren Corporation (NYSE: RL) is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For nearly 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.



Ralph Lauren is seeking an Analyst to join our Operations team.  The Operations team works to ensure the timely and accurate fulfillment of customer orders. This includes monitoring all change requests by Merchandising, and ensuring that Production details are aligned so that inventory receipts can properly flow into the DC and on to the customer.  Works closely with all partners to identify and mitigate any risk to customer orders. 

Role Competencies:


  • Ensure the timely and accurate fulfillment of customer orders
  • Monitor and maintain Production / Customer Purchase Order from Production to Customer
  • Identify and resolve ASN issues.
  • Identify and resolve size code errors.
  • Assist in and oversee resolving systems data integration issues.
  • Identify root cause of integration issues and recommend process change.
  • ERP System Item Master maintenance.
  • Purchase Order entry.
  • Investigate discrepancies between invoicing and product received into inventory.
  • Resolve invoice payment issues for domestic and off-shore vendors.
  • Product and Customer Order Management.
  • Ensure the seamless flow of Merchandise form the Warehouse to RL Canada Customers
  • Identify and mitigate any issues that could impact the timely delivery of Customer Orders
  • Handling and solving account queries.
  • Timely and accurate delivery block removal.
  • Liaise with Production, Account Service, Warehouse, Continuous Improvement and Customers
  • Provide support with projects and process improvements as required





Education & Knowledge:


  • Bachelor's Degree or Diploma in Business
  • Strong client service skills
  • Enthusiastic, positive, professional and pro-active service minded attitude
  • Excellent oral and written communication skills – ability to communicate with people at all levels of the organization
  • Previous Experience with SAP an Asset
  • Flexible; handles new challenges with a positive approach
  • Extreme attention to detail and outstanding organizational skills
  • Self-starter, highly motivated and can complete projects with minimal supervision
  • Proficient in Microsoft Power Point, Excel, Word & Outlook
  • Bi-lingual English/Spanish preferred




  • Past experience in developing processes for on-going activities
  • 1 – 3 years Customer Service / Production experience
  • 1 – 3 Years in Warehouse or Supply Chain experience


Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.