19 days old

Experience Manager

TOSHI
NYC, New York Work Remotely
  • Job Type
    Contract
  • Job Status
    Full Time

At TOSHI, we’ve got bigger ambitions and will be launching in New York later this year. We are looking to for an exceptional Experience Manager based in New York to hire, train and manage our Assistant Network as well as work with our partner Brands in providing a premium service on their behalf. This will be a critical role in a fast-growing company.

Requirements

Person we are looking for:

  • Lead the TOSHI Assistant Program. Hire, on-board, train and manage future TOSHI assistants.
  • Become the primary point of contact for fashion brands partners. Run TOSHI product training session, daily communication and support services.
  • Manage customer enquiries to ensure a luxury experience.
  • Support the Assistant team by attending customer appointments subject to business demand.
  • Report and work closely with the Experience Senior Manager in London

Person we are looking for:

  • Previous management and recruitment retail experience.
  • Exceptional customer service skills and the ability to exceed expectations for a demanding client base.
  • Interest in luxury fashion
  • Current and up-to-date trend information
  • Availability to work flexible hours
  • Flexible attitude and ability to use own initiative and solve problems quickly and efficiently
  • Strong desire to learn more about the luxury fashion retail world and apply these new outcomes on a daily basis
  • Positive attitude and ability to use own initiative to solve problems quickly and efficiently
  • Polished, neat and well-groomed appearance
  • The ability to engage with different nationalities and personalities
  • English language proficiency, eligible to work in the US
Posted: 2019-08-27 Expires: 2019-09-26

Share this job:

Experience Manager

TOSHI
NYC, New York

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast